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Help and setup guide

Short answers to getting set up and running. For anything else, contact us.

Signing in

Go to office.getkioski.com and sign in with Microsoft or Google. You'll be asked for a one-time code sent to your email — that's your second factor.

Pairing a tablet

Open app.getkioski.com on the tablet. In the back office choose Pair a tablet, pick the tablet's code from the waiting list, choose the shop and role, and approve.

Tablet roles

Customer check-in: check-in and the now-serving board. Staff: the queue. Owner: everything including settings.

Removing a tablet

In Paired tablets, choose Revoke. Within 15 minutes the tablet returns to the pairing screen.

Running the queue

Owners can open or pause the queue and choose services. Staff call the next customer, and can pause, complete or correct a ticket with a reason.

Troubleshooting

  • Code expired — the tablet shows a new one; use that.
  • Tablet shows the wrong screen — revoke it and pair again with the right role.
  • No shops listed — your account isn't an owner of a shop yet; contact us.